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Billing

Billing & credits

Understand trial credits, the conditional monthly refill, plans, deliverable fees, and how agent usage is metered.

Symphony meters AI work in credits. Maestro is always available; hiring specialists unlocks their skills. Ad platform spend is separate from credits.

Free trial and conditional monthly refill

  • New workspaces get 150 trial credits to explore agents and deliverables
  • After 30 days, an unpaid account at zero credits may receive one fixed 50-credit refill per calendar month
  • Credits debit when agents run tools and produce output

Paid plans (self-serve)

  • Per artist: $49/month per artist, 500 credits per artist each month (shared across the workspace), 2 team seats, up to 10 artists. Pause an artist anytime: billing for that artist stops at the next billing date and its data is kept. Top up AI credits anytime.
  • For 11 or more artists, or anything custom, talk to us about Enterprise. Contact us through the enterprise form on the pricing page.
  • Already subscribed? Your current plan and price stay the same.

Hiring agents

Simmy, Cue, Echo, and Maude are hireable specialists from the Agent Hub. Maestro does not require a hire. Trial workspaces can use specialists in trial mode until credits run out.

UI deliverable fees

Publishing certain deliverables from the in-app wizards (ads, websites, presaves) charges a flat credit fee in addition to usage. The same deliverable built entirely via agent chat follows usage pricing only.

When credits are exhausted, you will see a paywall until you upgrade or, after 30 days, an eligible unpaid account at zero credits receives a possible fixed 50-credit refill. The refill is limited to once per calendar month and is not guaranteed. Top up AI credits anytime.