Billing & credits

Symphony meters AI work in credits. Maestro is always available; hiring specialists unlocks their skills. Ad platform spend is separate from credits.

Free trial and conditional monthly refill

• New workspaces get 150 trial credits to explore agents and deliverables
• After 30 days, an unpaid account at zero credits may receive one fixed 50-credit refill per calendar month
• Credits debit when agents run tools and produce output

Paid plans (self-serve)

• Pro: $49/month per artist. Ads, websites, presaves, fans and messaging, and the AI agents. Catalog, Socials and Creators are on Advanced. 500 credits per artist each month (shared across the workspace), up to 10 artists. 2 team seats included, then $20 per extra seat per month. Pause an artist anytime: billing for that artist stops at the next billing date and its data is kept. Top up AI credits anytime.
• Advanced: $250/month per artist. Everything in Pro, plus Catalog (song tracking), Socials (tracked posts and mentions) and Creators. 10 team seats included. 5 songs per artist included, then $5 per song per month. 500 tracked posts and mentions per artist included, then $50 per extra 500. Every artist in the workspace is on Advanced.
• Enterprise is for more than 10 artists, more than 10 seats, or custom integrations. Talk to sales from the pricing page.
• Already subscribed? Your current plan and price stay the same.

Hiring agents

Simmy, Cue, Echo, and Maude are hireable specialists from the Agent Hub. Maestro does not require a hire. Trial workspaces can use specialists in trial mode until credits run out.

UI deliverable fees

Publishing certain deliverables from the in-app wizards (ads, websites, presaves) charges a flat credit fee in addition to usage. The same deliverable built entirely via agent chat follows usage pricing only.

When credits are exhausted, you will see a paywall until you upgrade or, after 30 days, an eligible unpaid account at zero credits receives a possible fixed 50-credit refill. The refill is limited to once per calendar month and is not guaranteed. Top up AI credits anytime.

Payment method and cancelling

• Update your card or download invoices: Settings → Billing → Payment method and invoices. Only the person who pays for the workspace sees this.
• Cancel: Settings → Billing, then Cancel next to the artist, or Cancel subscription in that artist's settings. Billing for that artist stops at the end of the period. Cancelling the last artist ends the plan.
• Older plans without a Cancel button: email team@symphonyos.co and we'll cancel it for you.

Symphony Advanced

Catalog, Socials and Creators are part of Symphony Advanced. Without it, those pages show sample data and are marked Locked. Choose Unlock Advanced on any of them to upgrade, or contact us if your plan isn't monthly.