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Connecting ad accounts

Link Meta and TikTok ad accounts through Integrations so Symphony can launch and sync campaigns.

Ad accounts connect at the workspace level under Integrations (/integrations), not Settings. Once linked, all workspace members with access can use them for deliverables.

Connect Meta (Facebook/Instagram)

  1. Open Integrations under the Agents sidebar group.
  2. Choose Meta and sign in with the Facebook profile that manages your ad account.
  3. Grant the permissions Symphony requests for ads and pages.
  4. Confirm the correct ad account and page appear after redirect.

Connect TikTok

  1. From Integrations, choose TikTok for Business.
  2. Sign in and approve access for the advertiser account you use for music promos.
  3. Return to SymphonyOS and verify the connection shows as active.

Connect from SMS or email

Maestro may send a one-tap link when a turn needs a platform you have not connected. Complete OAuth in one session. Mobile Safari users should stay in the browser until the flow finishes.

If launch fails with a not-connected error, reconnect under Integrations and confirm you selected the ad account that owns the pages you promote.